UX Rehab was created Brian Ragan, a New York-based User Experience Strategist and Interaction Designer who creates and rehabilitates online and offline customer experiences to help businesses improve sales, communicate more clearly, and provide experiences to customers that are worth coming back for. Brian, who rarely refers to himself in the third person in face-to-face interactions, is serious and passionate about improving lackluster customers experiences and unlocking business potential.

Brian is available for consulting assignments and has particular expertise in:

  • Experience analysis
  • Strategy and planning
  • Creative ideation
  • Team leadership and collaboration
  • Validation and testing
  • Start-up UX

He can be found on Twitter at BrianRagan, on LinkedIn, and at BrianRagan.com.