About UX Rehab and Brian Ragan
January 19th, 2012UX Rehab was created Brian Ragan, a New York-based User Experience Strategist and Interaction Designer who creates and rehabilitates online and offline customer experiences to help businesses improve sales, communicate more clearly, and provide experiences to customers that are worth coming back for. Brian, who rarely refers to himself in the third person in face-to-face interactions, is serious and passionate about improving lackluster customers experiences and unlocking business potential.
Brian is available for consulting assignments and has particular expertise in:
- Experience analysis
- Strategy and planning
- Creative ideation and solution mapping
- Validation and testing
- Team leadership and collaboration
- Start-up UX
He can be found on Twitter at BrianRaganUX, on LinkedIn, and at BrianRagan.com.
Troubled experiences that need a little counseling ("Interventions"), great experiences that serve as role models ("Inspirations"), and curious or questionable experiences teetering on the brink of a breakdown ("Investigations"). We'll showcase smart experience strategies, great interaction design, and thoughts on transforming marketing meltdowns into model experiences. Our mission: help companies create great experiences that attract attention, convert new customers and cultivate loyalty. 
