Intervention: Photoshop iPhone App (Sign Up Process)
November 25th, 2009
If you can’t get the Photoshop.com domain name you want (e.g. BrianRagan.photoshop.com) because the iPhone Photoshop App is throwing you error messages, don’t discourage. Here’s my tale of how getting the run around got me my name (and sent the Photoshop App into UX Rehab). Opening the app, I was greeted with this Sign In screen. I don’t have an account on Photoshop.com so I tap Join Now. I’m surprised there is no forgot password feature. I hit the sign up form, which thankfully doesn’t ask for much. I start ...
Troubled experiences that need a little counseling ("Interventions"), great experiences that serve as role models ("Inspirations"), and curious or questionable experiences teetering on the brink of a breakdown ("Investigations"). We'll showcase smart experience strategies, great interaction design, and thoughts on transforming marketing meltdowns into model experiences. Our mission: help companies create great experiences that attract attention, convert new customers, generate engagement and cultivate loyalty. 
